Incident Management

Practical cyber-crime learning solution

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Challenge

Practical cyber-crime learning solution

One of the world’s largest reinsurers identified that most of their global Incident Management Teams (IMTs) felt ill-equipped to deal with a cyber-attack.

This senior audience needed a tailored solution, building practical and transferrable skills to deal with a cyber-attack. All teams needed to reach the same maturity level on compliance and awareness of the risk. The solution should also support the business in reshaping its global training strategy and reducing face-to-face training sessions.

Challenges:

  • Team variation – location, size, culture, exposure to the risk
  • Speed of rollout – teams needed to receive the training as quickly as possible.

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Solutions

Fast-paced cyber-crime drama highlights response to ever-growing threat

Gamified learning plunged the learner straight into an immersive storyline mirroring every organisation’s worst cyber-crime nightmare.

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Fast-paced interactive animation portrayed the impact of a breach on the company’s central London office. Using photo-real flashbacks, we reconstructed the events that led to the incident and then watched the situation escalate over the course of a working day.

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We produced three photo shoots in three different office locations to ensure the authenticity and realism of the dramatic content.

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To maximise learning impact, a role filter was included to tailor content and focus questions to the individual learner’s viewpoint.

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Challenge

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Solutions

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Solutions

Fast-paced cyber-crime drama highlights response to ever-growing threat

Gamified learning plunged the learner straight into an immersive storyline mirroring every organisation’s worst cyber-crime nightmare.

‍

Fast-paced interactive animation portrayed the impact of a breach on the company’s central London office. Using photo-real flashbacks, we reconstructed the events that led to the incident and then watched the situation escalate over the course of a working day.

‍

We produced three photo shoots in three different office locations to ensure the authenticity and realism of the dramatic content.

‍

To maximise learning impact, a role filter was included to tailor content and focus questions to the individual learner’s viewpoint.

‍

-
Challenge

Practical cyber-crime learning solution

One of the world’s largest reinsurers identified that most of their global Incident Management Teams (IMTs) felt ill-equipped to deal with a cyber-attack.

This senior audience needed a tailored solution, building practical and transferrable skills to deal with a cyber-attack. All teams needed to reach the same maturity level on compliance and awareness of the risk. The solution should also support the business in reshaping its global training strategy and reducing face-to-face training sessions.

Challenges:

  • Team variation – location, size, culture, exposure to the risk
  • Speed of rollout – teams needed to receive the training as quickly as possible.

‍

Challenge

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Solutions

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Results

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Learners and Stakeholder feedback

“As an Incident Manager, I had a chance to see who plays what role in times of Major Incident which makes the picture so much clearer. Great course, good concept, good presentation.”

Incident Management

It is SiyonaTech's outstanding client centricity, its drive for perfection and the innovation which made much of our successes in the L&D area possible. I am very thankful to be able to collaborate with a powerful vendor like SiyonaTech who can turn initial, vague ideas into award-winning deliveries."

Vice President HR,

F-500 Company, Financial Services

"We got very positive feedback from the G8 delegates when we conducted the Level 2 training. They were most impressed with the ease of use, the content and the overall functionality of the e-learning so once again my thanks to you and your team for meeting the criteria so well!"

Training Coordinator,

G8 UK Summit

"It is SiyonaTech's outstanding client centricity, its drive for perfection and the innovation which made much of our successes in the L&D area possible. I am very thankful to be able to collaborate with a powerful vendor like SiyonaTech who can turn initial, vague ideas into award-winning deliveries.

Associate Brand Manager,

Abbott

It is SiyonaTech's outstanding client centricity, its drive for perfection and the innovation which made much of our successes in the L&D area possible. I am very thankful to be able to collaborate with a powerful vendor like SiyonaTech who can turn initial, vague ideas into award-winning deliveries.

Associate Brand Manager,

Abbott

It is SiyonaTech's outstanding client centricity, its drive for perfection and the innovation which made much of our successes in the L&D area possible. I am very thankful to be able to collaborate with a powerful vendor like SiyonaTech who can turn initial, vague ideas into award-winning deliveries.

Associate Brand Manager,

Abbott

I would like to say thank you for all your hard work, patience and willing in delivering an exceptional product which has received nothing but praise since it has been rolled out.

Roni Friel,

NATS

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